What other say:
Besides it being a big brand company, I have been served twice by the same person and both times I have been spoken down to like a child, it has turned me off adopting cats from this store. Please talk to your customers like they are human beings and not below you as it is very disrespectful and makes customers not want to come back.
The store is beautiful. Customer service could improve. I did find certain items are quite pricey
My little scruffy Phoebe came out looking absolutely gorgeous. Well done team. Very reasonably priced too. Will go back again.
Decent range, decent prices, staff are nice
Very well organized easy to find stuff....friendly and informative staff