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NARELLAN POOLS - WOLLONDILLY "EXCEPTIONAL"
From the very beginning our experience with Narellan Pools- Wollondilly was amazing. This family run business ensured our process was pleasant, their wonderful customer service is well worth acknowledging.
We were a little nervous about the whole process and the obstacles we faced, we had a smaller yard area, an easement and sewer lines along our back fence and our pool need to be craned over our two-storey home to a lower ground level again. Narellan Pools – Wollondilly were very informative, council aware, and confident, in all matters we faced, including some issues we faced with our fencing and garden areas. We found them to also be very understanding and supportive. The administration staff we found to also be very informative and polite, they called and or emailed us for every step of our pool project and we always knew what was happening.
Scott and his team where available whenever we needed them either by phone or a site visit, which we had several of, and always give us their time. We also appreciated that works were within the time frames we were advised of, were extremely professional & punctual. Narellan Pools – Wollondilly didn’t take short cuts, and all we believed we would received we did and pleasantly more.
The Site supervisor Rob was great and explained everything to us, he was able to plan the install to ensure that we would not come across those issues. On the day of the delivery of Pool Shell, it was craned over our home, placed into prepared area and installed all within hours, the team of many worked seamlessly together, working within the space we had for our pool, very professional and all ran very smoothly.
I can’t recommend Narellan Pools - Wollondilly enough to anyone who is thinking about buying their pool. With our sincere thanks for what you have helped us achieve - our family will enjoy many happy times, will use them again for sure in the future if we ever need another pool.