I was referred to Kathleen by a friend and was a little skeptical at first having spent a fair amount of money on treatments at cheap beauty chains. I've only been a few times so far, but the BBL treatment I had has completely changed the look and feel of my skin. I haven't felt this good about my skin, ever. Kathleen is really knowledgeable and a perfectionist too, she spent ages talking through what everything does and how it works in incredible detail and offers free touch up appointments to make sure her work is on point. Super happy!