What other say:
Old owners were perfect, couldn't fault them. A standard load of washing would generally include wash, dry, fold.. New owners, terrible. Took 1 load of an elderly clients clothes there & they were washed, half dried (still wet enough to get mouldy) & shoved in a plastic bag, button up dress shirts & all. The old owners used to use wire hangers whether you asked or not. Never returning. Absolutely out of line.
A negative rating would not even describe my disappointment regarding the customer service with Happy Cat Dry Cleaners. I took my wedding dress here after my wedding and it had one tiny mark on the train and also dirt around the bottom. I took my partner with me explaining this and showing the lady my dress. I went to pick my dress up and there were three huge new stains on my dress and the lady lied about the entire thing. Telling me that i had trashed my dress and spilt red wine all over it, that was the reason i took it to her. I explained that there was never any red wine in the package at my wedding, she got extremely abusive, yelling at me banging her hand on the desk, trying to get customers involved, telling me i have a shocking memory. I told her i would be taking it to fair trading and went to walk out. The lady come after me, grabbing me by the arm and grabbed my dress, tugging on my dress, yelling at me to give it back when it was my dress. I would never recommend anyone take anything valuable to this dry cleaner. If the lady hadn't lied about this i would have been understanding because accidents do happen. I look after everything i own and to have this happen is absolutely devastating and especially when the dress is worth $5,000.
Friendly service, reasonable prices and did a good job cleaning a difficult item.
Best service of any laundry we have ever dealt with. Fast, efficient and friendly. Our bed linen comes back beautifully pressed, smelling fresh and all stains removed. Highly recommend for that professional touch.
Would love to see prices advertised on your website thank you. You have removed stains that I didn't think were possible to remove. Thank you for your continual good service.