What other say:
I had the New Age Light Therapy facial. The facial was wonderful. The lady who provided the service was very professional, my skin feels great. However I am disappointed that I wasn't warned about the potential side effects of the light therapy mask that is used in the treatment.
Following the treatment I noticed my vision was somewhat foggy but I didn't think anything of it, after 15 or so minutes it remained that way and I started to get concerned and was curious to learn if light therapy masks have ever been linked to eye damage. I then discovered that the TGA in 2019 had recalled one of these masks because it was linked to causing retinal damage (please note, the TGA didn't recall the specific mask used by endota spa) . The endota spa LED face light is a very different shape to the one that has been recalled by the TGA. While Endota's mask is a lot more open around the eyes my experience was that it does still emit a great deal of light onto the eyes. All I received to protect my eyes was a towel and this towel was placed above the face mask so it doesn't block any of the emitting light from the mask, it just stops you from being able to see the room.
The team was wonderful, the treatment itself was wonderful, I'm writing this review with the purpose of strongly encouraging the team at Endota to reconsider how they provide the Light Therapy Facial in light of the TGA's recent findings and to explore how they could modify the delivery of this service to ensure that their clients eyes are sufficiently protected.
I have spoken to the team at Endota they have a wonderful history of excellence, they stand head and shoulders above their competitors and I'm confident that they will address this concern with the same level of professionalism and dedication that they provide to each and everyone of their clients.
In the mean time while the Endota team are reviewing how they may modify this particular treatment I wanted to make sure I informed potential clients of my experience with the product, hence the 2 star rating.
The team at Endota Gymea are wonderful, the services provided are fantastic!! Can’t wait for my next appointment. Highly recommend!
Had a facial and eyebrow wax with the lovely Bec. She was so welcoming, friendly and professional, and did an amazing job. I would highly recommend Endota Spa Gymea, and I will definitely book in with Bec again!
A beautiful place to go, unwind and be pampered. I highly recommend Maddie who is the best massage therapist I have been to she is amazing.
Had a great massage by Lesley and would go back more often except it's a bit pricey.